When taking a quiz, you expect to receive your score upon completion. However, there may be instances when the score is not displayed. This article will guide you through troubleshooting steps to resolve the issue.

  1. Check your browser's plugins and security settings

Sometimes, plugins or security settings on your browser may prevent Javascript from running. As our quizzes require Javascript to calculate your score, this could be the reason why your score is not displayed. Check your browser's plugins and security settings to ensure that they are not blocking Javascript.

  1. Use an updated version of Firefox or Chrome

Outdated browsers may not support Javascript or have bugs that could affect the functionality of our quizzes. Make sure you are using the latest version of Firefox or Chrome. If you are already using an updated version, try using Private Browsing in Firefox or Incognito Mode in Chrome to isolate the issue.

  1. Disable ad blockers

Ad blockers may also block Javascript from running. If you have an ad blocker enabled, try disabling it to see if it resolves the issue.

  1. Clear your browser's cache and cookies

Sometimes, the cache and cookies on your browser may cause issues with the functionality of our quizzes. Clear your browser's cache and cookies, then try taking the quiz again.

  1. Contact our support team

If none of the above steps resolves the issue, please contact our support team. Provide them with as much information as possible, including the browser and device you are using, the quiz you are taking, and any error messages you may be receiving.